Customer Service

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Customer Service

Above all, we prioritize exceptional customer service. Your peace of mind, is our top priority.

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Your Benefits

Always available

Our staff and worldwide service partners provide expert support throughout the whole winter season. If you need us, we will be there. Our field personnel and partners are located in centers where they can reach you in the fastest time.

Expert guidance

We pride ourselves on having highly-skilled customer service staff. Whether you need a technician to help solve an issue or support when ordering spare parts we have the best trained employees and partners in the industry.

Tailored solutions

Because you have specific needs we tailor our solutions to meet your requirements and challenges. This means we adapt to you. If you need modifications to your vehicles, special training for your staff or more support during an event, we make it happen.

Service portal

Our online service platform offers you easy and fast access to a variety of useful documents, such as manuals, spare parts catalogues and much more, for all Prinoth vehicles.

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Other services for you

Prinoth Connect

One of the most effective ways to save time and money in your resort is through our easy-to-use digital services.

Academy

Master your machine through the Prinoth Academy. We train operators and technicians to get the most out of their snow groomer while minimizing resources.